Privacy policy

Privacy Policy

The Joyful Box Privacy Policy

Effective Date: 5 August 2025

At The Joyful Box, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website [thejoyfulbox.co.uk] or interact with our services.

1. Information We Collect

Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect your name, email address, delivery address, phone number, and payment information.
Usage Data: We automatically receive information about your device and how you use our site, including IP address, browser type, and referring pages, through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Provide customer support
Send you order updates and marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Trusted third parties (e.g., payment processors, delivery services) to fulfil your order
Legal authorities if required by law

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information. To exercise your rights, email us at info@thejoyfulbox.co.uk.

6. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact Us:
For questions about our Privacy Policy, please contact info@thejoyfulbox.co.uk.