Shipping policy

Shipping Policy

The Joyful Box Shipping Policy

Free UK Shipping

We are delighted to offer free shipping on all orders within the United Kingdom—no minimum spend required.

Order Processing

• Orders are processed and dispatched within 1–2 business days after payment is received.

• You will receive a confirmation email with tracking details once your order is shipped.

Delivery Time

• Standard UK delivery typically takes 2–5 business days from the date of dispatch.

• Please ensure your shipping details are correct. We are not responsible for delays or non-delivery due to incorrect addresses.

International Shipping

At this time, we ship within the UK only. Please check back for updates on international shipping.

Delivery Issues

If your order is delayed or lost, please contact us at info@thejoyfulbox.co.uk and we will do our best to help.

Returns

For return requests, please email info@thejoyfulbox.co.uk. Returns must be made within 30 days of delivery. Personalized items are non-returnable unless faulty.