Terms of service

Terms of Service

The Joyful Box Terms of Service

Effective Date: 5 August 2025

Welcome to The Joyful Box! By accessing or using our website, you agree to these Terms of Service.

1. Orders & Payments

• All orders are subject to availability and acceptance.

• Payments must be made in full at checkout. We accept all major debit/credit cards and secure payment methods.

2. Shipping

• We offer free shipping on all UK orders.

• Orders are typically dispatched within 1–2 business days.

• You are responsible for providing correct delivery details.

3. Returns & Refunds

• Non-personalised items can be returned within 30 days of delivery for a refund.

• Personalised items are non-returnable unless faulty.

• To request a return, email info@thejoyfulbox.co.uk with your order number.

4. Intellectual Property

All content on this website (text, images, logos) is owned by The Joyful Box and may not be used without permission.

5. Limitation of Liability

The Joyful Box is not liable for any indirect or consequential loss arising from the use of our products or website.

6. Changes to Terms

We may update these terms at any time. Continued use of the site means you accept any changes.

Contact Us:
If you have questions about these terms, email info@thejoyfulbox.co.uk.